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Terms & Conditions


The following is the Agreement which applies to your use of web pages, software, networks and processes associated with this Website, including the purchase of Goods using the online purchase service operated by Made ForHer Limited. By browsing through the Website, or opening an Account, you agree to the terms of this Agreement. Please note that the Agreement may be amended in the future and you should review it every time you access the Website.

1. INTERPRETATION

1.1 In these terms and conditions:
"Account" means the personalised account created by you on the Website enabling the Order of Goods.
"Agreement" means these terms and conditions, including the terms of any Order placed by you through the Website (if applicable). 
"Goods" means any products described in an Order and includes packaging.
"Intellectual property" means all rights in patent, copyright, trade names, trademarks, logos, designs, images (including photographs, videos, multimedia or films) or service marks (in each case whether registered or registrable).
"Website" means the internet site located at http://madeforher.co.nz operated by Made ForHer Limited.

1.2 Any reference in this Agreement to the singular includes the plural, to any gender includes all genders, to any act or statute includes any act or statute which supercedes, replaces or modifies any earlier act or statute, to persons includes all bodies and associations both corporate and incorporated and vice versa, paragraph headings are for reference purposes only and all references to clauses are to clauses in this Agreement unless otherwise specified. All references to dollar amounts are references to New Zealand dollars.

2. SPECIFIC WARNINGS

2.1 You must ensure that your access to, or use of, the Website is not illegal or prohibited by laws which apply to you.

2.2 You must take your own precautions to ensure that the process which you employ for accessing the Website does not expose you to risk of viruses, malicious computer code or other forms of interference which may damage your computer system. Made ForHer Limited takes no responsibility for any such damage which may arise in connection with your use of the Website.

3. LINKED WEB SITES

3.1 The Website may contain links to other web sites. Those links are provided for convenience only and may not remain current or be maintained. Made ForHer Limited will not be responsible for the content or privacy practices associated with linked web sites.

4. CUSTOMER ACCOUNT

4.1 You warrant that all information and data provided by you in the creation of your Account is accurate and up to date.

4.2 You must notify Made ForHer Limited immediately if you become aware of any unauthorised use of your password or of any other security breach relating to your Account.

5. GOODS

5.1 Made ForHer Limited takes no responsibility for the content of any Goods purchased through the Website.

5.2 You warrant that, if your Order includes Restricted Material, you are eligible to purchase such Goods.

6. PRICING 

6.1 Prices displayed on the Made ForHer Limited website are subject to change without notice. Prices for items on an order are fixed once your Order has been accepted. Subsequent price changes either up or down will not be retroactively applied to accepted Orders.

6.2 You agree to pay the delivery charges specified at the time you submit your Order.

7. ORDERS 

7.1 You may place an Order by following the instructions on the Website. Your Order will be submitted by completing payment details and pressing the "Complete Order " button. Orders will be deemed to have been received by Made ForHer Limited at the time Made ForHer Limited sends an Order confirmation to your nominated e-mail address.

7.2 Each Order (once accepted) represents a separate Agreement incorporating the terms of that Order.

7.3 Made ForHer Limited reserves the right to not accept Orders that request commercial quantities of Goods. If Made ForHer Limited is unable to supply your total Order this Agreement will apply to the supply of all or part of the Order.

7.4 Made ForHer Limited will use its best endeavours to supply Orders placed through the Website, however Made ForHer Limited reserves the right to cancel any Order without notice for any reason.

7.5 In event of a cancelled Order, any payments processed by Made ForHer Limited will be promptly refunded

7.6 Customers who wish to cancel an Order must notify Made ForHer Limited before your order is dispatched quoting the Order reference number. All orders are dispatched the same working day if placed before 4:45 on a working day. Orders placed outside this time frame will be dispatch the following working day by 10am.

7.7 You acknowledge that the Internet can be an unstable and, sometimes, insecure marketplace. At times the Website may not be available, or Orders may not be processed or may not be accepted for reasons beyond our control. In these circumstances Made ForHer Limited accepts no responsibility.

8. PAYMENT 

8.1 You may provide your nominated credit card or PayPal details during the purchase process described on the Website.

8.2 Once the Goods the subject of your Order are received from suppliers and are ready for dispatch, Made ForHer Limited will process payment for the Goods (plus any delivery charges) using your nominated credit card (Visa or Mastercard) or PayPal account.

8.3 You authorise Made ForHer Limited to debit such amount from your nominated credit card or PayPal account.

8.4 If your nominated credit card is declined by your financial institution or payment is declined by PayPal, Made ForHer Limited will not be able to guarantee the delivery of the Goods, and may contact you to make alternative payment and delivery arrangements.

8.5 Made ForHer Limited may decide at any time not to accept payment from you by credit card, PayPal or Gift Card for any reason. If we decline to accept payment, we will not process the Order and may not contact you to inform you that your Order will not be processed. We may process this Order or further Orders if you make a payment by another method that is acceptable to Made ForHer Limited.

8.6 Made ForHer Limited may require you to provide additional proof of your ID for certain online credit card purchases in accordance with Made ForHer Limited fraud detection systems and processes. Where this is the case, your Order will be placed on hold and Made ForHer Limited will send you an email requesting that you send a copy of an ID document or your credit card to Made ForHer Limited within a specified period. If you are not willing or able to do this then your Order will be cancelled.

9. DELIVERY, RISK AND TITLE IN THE GOODS

9.1 Made ForHer Limited will use its best endeavours to deliver the Goods to your nominated delivery address within the time period specified at the time of placing your Order, however Made ForHer Limited will not be liable to you or anyone else for any losses suffered or incurred due to delay.

9.2 Subject to payment, property and risk in the Goods passes to you upon delivery of the Goods to your nominated delivery address.

10. FAULTY OR DAMAGED GOODS

10.1 Made ForHer Limited will use its best endeavours to repair or replace any faulty Goods, or Goods damaged prior to delivery.

10.2 Damaged or faulty Goods will be repaired or replaced (at the discretion of Made ForHer Limited) or where repair or replacement of damaged or faulty Goods is not possible (in the opinion of Made ForHer Limited) a full refund will be issued for the value of the damaged or faulty Goods.

10.3 All damaged and faulty goods must be returned to Made ForHer Limited.

11. RETURNS

11.1 Other than in accordance with clause 10, Made ForHer Limited will only accept the return of Goods that have been supplied incorrectly, or vary from their description on the Made ForHer Limited website

11.2 If you have a return, please refer to our returns policy for more information.

12. INTELLECTUAL PROPERTY

12.1 All Intellectual Property in any Material on the Website is the property of Made ForHer Limited, its advertisers or third party providers. Unless expressly authorised under this Agreement, you may not reproduce adapt, modify, display, perform or distribute any Material or any part of any Material.

13. INDEMNITY

13.1 You waive, release, discharge and relinquish any and all claims that you now have or may have against Made ForHer Limited which are connected with, arise out of, relate to or are incidental to the use of the Website.

13.2 You agree to indemnify Made ForHer Limited and keep us indemnified, and hold harmless from and against any and all claims, loss, damage, taxes, liability and/or expense that may be incurred by Made ForHer Limited arising out of or in connection with the Website by any other person as a result of your, or any person using your password’s:

(a) act or omission;
(b) breach of this Agreement; or
(c) infringement of any Intellectual Property on the Website.

14. LIMITATION OF LIABILITY

14.1 To the extent permitted by law, all conditions or warranties expressed or implied by law are excluded and the liability of Made ForHer Limited (in negligence or otherwise) is limited (at the option of Made ForHer Limited) to the resupply of goods or services, or the cost of having the goods or services supplied again. Made ForHer Limited shall not be liable for any indirect or consequential loss.

14.2 Nothing in these terms and conditions is intended to limit or exclude any liability on Made ForHer Limited part where and to the extent that applicable law prohibits such exclusion or limitation.

15. TERMINATION

15.1 Made ForHer Limited may terminate or suspend this Agreement at any time by sending you a notice by e-mail to your nominated e-mail address advising that your Account has been suspended, such termination to be effective the day the notice is received or such later date as specified in the notice.

16. PRIVACY

16.1 Made ForHer Limited is committed to protecting the privacy of your personal information not only because of our legal and ethical commitment to compliance with the law but because we know that you care how information about you is used and shared. We do not sell, rent, share, or otherwise disclose personally identifiable information in violation of the commitments set forth in this Privacy Statement.

We collect and hold the following types of personal information.

1. Information about individuals who are customers or target customers as given to us by those individuals or obtained in the public domain from other sources such as magazines and newspapers.

2. Information about roles, means of communication with and personal attributes of officers, employees and other representatives of corporations with whom we deal, collected incidentally in the course of dealing with those corporations.

The information is held in hard copy and electronic records in data storage systems which permit lawful access only by those company officers, employees and contractors who need access to perform their functions. It is destroyed when it is no longer useful or it is unreliable and cannot be corrected.

We gather personal information about you for the purposes of:

• marketing, supplying or delivering our products to you;

• carrying out repair work which you have requested;

• improving and developing our products; and

• expanding our business.

You are able to request access to your personal information, in accordance with the National Privacy Principles in the Privacy Act 1988. If you wish to access your personal information please login to your account on our website or contact us on [email protected]. Any information collected about you through this web site is used exclusively for the purpose of processing orders, improving your shopping experience, or to communicate with you regarding products and services and special promotions. We will only collect personal information to the extent deemed reasonably necessary to serve our legitimate business purposes. We will store any information that you provide securely and will not sell or release it to any other business or person.

17. GENERAL

17.1 Any provision of this Agreement which is void or unenforceable may be severed from this Agreement without affecting the enforceability of other provisions.

17.2 A failure or delay by Made ForHer Limited to exercise a power or right under this Agreement does not operate as a waiver of that power or right, and the exercise of a power or right by Made ForHer Limited does not preclude its future exercise or the exercise of any other power or right.